Prize payments may take up to 30 days, with delays for identity checks. Prizes of $600 or more may take longer for security checks and may be paid in installments. Processing times are not guaranteed.
Prize redemptions are processed exclusively through bank transfer via Plaid.
Redeem prizes
Bank Transfer
Bank transfer through Plaid is the stated redemption route. Only one request is processed in a five-day period, and that interval is separate from the time the payment itself takes. It does not mean every request will arrive within five days.
Before you redeem: Free Sweeps Coins generally require 1x playthrough; bonus coins from Purchase Boost require 3x before redemption.
Identity checks and verification
Verification may be requested at registration or later. Requested evidence can include photo ID, an address-matching utility bill, and source-of-funds documents. Account use or prize redemption may be restricted pending checks. Before prize redemption, Wild Horse Bucks may also request a facial scan, SSN validation or other identity information.
Limits and fees
Only one prize redemption request is processed per account in any five-day period.
Wild Horse Bucks may charge handling or payment processing fees for prize redemptions.